Our History
Precision Auto was founded in 2010 by two lifelong friends, Michael Davies and Robert Johnson, both passionate about cars and dedicated to providing exceptional auto repair services. They recognized a need in the Charlotte community for a reliable and trustworthy auto repair shop that prioritized customer satisfaction above all else. Starting with a small garage and a commitment to honesty and integrity, Precision Auto quickly gained a reputation for quality workmanship and personalized service.
In the early years, Michael and Robert handled most of the repairs themselves, working tirelessly to build a loyal customer base. As the business grew, they expanded their team, carefully selecting skilled mechanics who shared their values and commitment to excellence. They invested in state-of-the-art equipment and technology to ensure that Precision Auto could handle any repair or maintenance task, from routine oil changes to complex engine diagnostics.
Over the years, Precision Auto has become a cornerstone of the Charlotte community, known for its dedication to quality, integrity, and customer service. We have proudly served thousands of satisfied customers and have built lasting relationships with individuals and families throughout the region. Our commitment to continuous improvement and innovation ensures that we remain at the forefront of the auto repair industry, providing our customers with the best possible service.
Today, Precision Auto operates from a modern, fully equipped facility on East Independence Blvd, but our core values remain the same. We are still committed to providing honest, reliable, and affordable auto repair services, and we continue to prioritize customer satisfaction above all else. We are proud of our history and excited about the future, as we continue to serve the Charlotte community for many years to come.
Our Mission
At Precision Auto, our mission is to provide exceptional auto repair services that exceed our customers' expectations. We are committed to delivering quality workmanship, honest advice, and personalized service in a friendly and professional environment. We strive to build long-term relationships with our customers by earning their trust and exceeding their expectations.
We believe in transparency and open communication, and we will always explain the repairs needed in a clear and understandable manner. We use only the highest quality parts and equipment, and we stand behind our work with a comprehensive warranty. Our goal is to keep our customers' vehicles running smoothly and safely, so they can focus on their lives without worrying about car troubles.
We are also committed to giving back to the Charlotte community. We support local charities and organizations, and we actively participate in community events. We believe in being a responsible corporate citizen and contributing to the well-being of the community we serve.
Ultimately, our mission is to be the most trusted and respected auto repair shop in Charlotte. We are dedicated to upholding the highest standards of quality, integrity, and customer service, and we will always go the extra mile to ensure our customers' satisfaction.
Meet the Team
Michael Davies
Co-Founder & Lead Mechanic
Michael is a certified master mechanic with over 20 years of experience. He is passionate about cars and dedicated to providing the highest quality workmanship.
Robert Johnson
Co-Founder & Service Manager
Robert is responsible for overseeing the day-to-day operations of the shop and ensuring that our customers receive exceptional service.
Emily Rodriguez
Automotive Technician
Emily is a skilled automotive technician with expertise in engine diagnostics and repair. She is committed to staying up-to-date with the latest technology and techniques.
David Thompson
Automotive Technician
David specializes in brake systems and suspension repair. He's known for his meticulous attention to detail and commitment to safety.
Sarah Miller
Service Advisor
Sarah is the friendly face you'll see when you first arrive. She helps customers understand necessary repairs and maintenance.
Kevin Wilson
Tire Specialist
Kevin is an expert in tires, providing assistance with tire selection, rotation, balancing and repair to ensure maximum vehicle performance and safety.
Certifications & Awards
ASE Certified Master Technician
Precision Auto employs ASE Certified Master Technicians, demonstrating our commitment to excellence and expertise in auto repair. This certification ensures that our technicians have the knowledge and skills to handle any repair or maintenance task.
BBB Accredited Business
Precision Auto is an accredited business with the Better Business Bureau, reflecting our commitment to ethical business practices and customer satisfaction. We adhere to the BBB's standards for trust, honesty, and transparency.
AAA Approved Auto Repair
Precision Auto is an AAA Approved Auto Repair facility, meeting AAA's stringent standards for quality, reliability, and customer service. This designation assures our customers that they can trust us to provide top-notch auto repair services.
Charlotte's Best Auto Repair Shop - 2023
Precision Auto was voted Charlotte's Best Auto Repair Shop in 2023, a testament to our commitment to excellence and customer satisfaction. We are proud to be recognized by the community for our dedication to quality and service.
Our Values
Integrity
We are committed to honesty, transparency, and ethical business practices. We always provide honest advice and never recommend unnecessary repairs.
Quality
We are dedicated to providing the highest quality workmanship and using only the best parts and equipment. We stand behind our work with a comprehensive warranty.
Customer Service
We prioritize customer satisfaction above all else. We are committed to providing personalized service and exceeding our customers' expectations.
Teamwork
We foster a collaborative and supportive work environment where every team member is valued and respected. We believe that teamwork is essential to providing exceptional service.
Continuous Improvement
We are committed to continuous learning and improvement. We stay up-to-date with the latest technology and techniques to ensure that we can provide our customers with the best possible service.
Community
We are dedicated to giving back to the Charlotte community and actively participate in local events and support local charities.